Privacy statement

City Mondzorg, located at Horst 18 - 5501 DN in Veldhoven, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
City Mondzorg Horst 18 - 5501 DN Veldhoven. Tel. 040 - 251 45 27

A. Preus is the Data Protection Officer of City Mondzorg.
She can be reached at

Personal data processed by us:

City Mondzorg processes your personal data because you use our services and/or because you provide them to us yourself. Below, you will find a summary of the personal data that we process:

  • First name and surname
  • Telephone number
  • Email address

Special and/or sensitive personal data processed by us

Our website and/or service does not seek to collect data regarding website visitors under the age of 16. Unless they have permission from their parents or guardian. Nevertheless, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children in order to prevent data about children being collected without parental consent. If you believe that we have collected personal data about a minor without permission, please contact us at, and we will delete this information.

The purpose for and grounds on which we process personal data

City Mondzorg processes your personal data for the following purposes:

  • To be able to call or email you, if necessary, to provide our services
  • To send you a newsletter

Automated decision-making

City Mondzorg does not make decisions based on automated processing on matters that can have (significant) consequences for persons. These are decisions taken by computer programs or systems without a person (for example an employee of City Mondzorg) intervening.

How long do we store data

City Mondzorg does not store your personal data for any longer than is strictly necessary in order to fulfil the purpose(s) for which your data has been collected. We maintain the following retention periods for the following (categories) of personal data: 

personal data > Retention period > 2 years

phone number > Retention period > 2 years

email address > Retention period > 2 years

Sharing personal data with third parties

City Mondzorg will not sell your data to third parties and will only provide this data if this is necessary for the performance of our agreement with you or to comply with a legal obligation. To ensure an equivalent level of security and confidentiality of your data, we conclude a Data Processing Agreement with companies that process your data at our behest. City Mondzorg remains responsible for these processing operations.

Cookies or comparable technologies that we use:

City Mondzorg uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. City Mondzorg uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimise it. In addition, we place cookies that keep track of your browsing habits so that we can offer customised content and advertisements. On your first visit to our website, we informed you about these cookies and asked you for permission to place them. You can opt out of cookies by adjusting your internet browser settings so that it no longer stores cookies. In addition, you can also go into your browser settings to delete all of the information previously stored. For an explanation, please refer to:

Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies. A brief overview is featured below.

Cookie: Google Analytics
Name: _ga
Function: Analytical cookie that measures website visits
Retention period: 2 years

Cookie: Google Analytics
Name: _gat
Function: Analytical cookie that measures website visits
Retention period: Session

Cookie: Google Analytics
Name: _gid
Function: Analytical cookie that measures website visits
Retention period: Session

Cookie: Google Analytics
Name: collect
Function: Analytical cookie that measures website visits
Retention period: Session

Cookie: Mono
Name: _cfduid
Function: Necessary cookie to make the basic functions of the website usable and to enable access to secure areas of the website. The website cannot function properly without this cookie.

Retention period: 1 year

Inspecting, modifying or deleting data

You have the right to inspect, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by City Mondzorg and you have the right to data portability. This means that you can submit a request to us to send a computer file of the personal data we have on you to you or another organisation named by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to To ensure that the request for access has been made by you, we ask you to send a copy of your identification document with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but at the latest within four weeks. City Mondzorg also wants to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can use the following link:

How we protect personal data

City Mondzorg takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration. If you have the impression that your data is not secure or that there are indications of abuse, please contact us through our customer service or via